VISITORS GUIDE

Welcome to Murphy Medical Center

MMC-exterior

About our facility

Murphy Medical Center is a not-for-profit, private healthcare organization serving a seven-county area in western North Carolina, northern Georgia and eastern Tennessee. It offers inpatient and outpatient services, physician services and home health and hospice care. Since opening in 1979, Murphy Medical Center has expanded to meet the healthcare needs of its rural community and offers a spectrum of healthcare services that benefits its patients in all stages of their lives.

Murphy Medical Center includes a 25-bed critical access hospital with a 24-hour Emergency Department. The hospital offers quality care through its skilled staff and up-to-date facilities. Recent equipment upgrades include new endoscopes, and the facility’s growth continues with the introduction of a new wound care and hyperbaric therapy service.

As the area’s second-largest employer, Murphy Medical Center has approximately 520 full- and part-time employees supporting a staff of hospital and area physicians specializing in family and internal medicine, general surgery, obstetrics and gynecology, ophthalmology, orthopedics and sports medicine, otolaryngology and facial plastics, pediatrics, pulmonology, and urology.

With a mission to provide its communities with high-quality, patient-centered care, Murphy Medical Center makes a positive difference in the lives of its patients each and every day.

Making a difference

Murphy Medical Center has the compassion and capacity to extend a warm welcome to the most important people in our patients’ lives. Visitors bring with them the pivotal support and family-centered attitude we feel is the source of inner to outward healing. You are the caregivers and personal cheerleaders of our valued patients.

We hope your experience reflects the utmost in care we put into treating your loved ones.
As a visitor, you also carry with you responsibilities to the patients we serve. We hope the following relevant information will help you as a Murphy Medical Center guest.

Visiting hours

General visiting hours are from 10:00 a.m. – 9:00 p.m. Times are more flexible for visitors to the Intensive Care Unit and mother-baby suites of Labor & Delivery. Nursing staff will advise families on the best times for visitation. We ask that no more than three additional guests be in patient rooms at one time. Minors must also be accompanied by an adult at all times.

Waiting areas

Stay comfortable while you stay informed in one of several waiting areas throughout the hospital. Our front lobby features comfortable seating conveniently located near patient registration and the front desk information area. In addition, families visiting the Intensive Care Unit, Emergency Department and Same Day Surgery Unit have specific waiting rooms.

Stop the spread of illness and infection before it can start. The surest way of accommodating patients, visitors, and hospital staff is to put safety at the forefront of our policy. If you are experiencing cold or flu-like symptoms, we ask that you refrain from visiting patients. We also recommend guests use the hand sanitizer stations located near the entrances of the building.

Visiting hours in general areas, as well as certain units are subject to change depending upon the nature of the flu season. Restrictions may be put into place in order to preserve a healing and comfortable environment for patients and employees.

Parking

Free parking is available throughout the hospital campus. Murphy Medical Center is not responsible for lost or stolen items. Please keep valuables locked and out of sight.

Gifts/Gift Shop

The Giving Tree Gift Boutique is located in the front lobby of the hospital and is open Monday-Friday from 9:00 a.m. – 4:00 p.m. The boutique features a large selection of notions, gifts, apparel, treats and more to uplift friends and family during their stay. We offer gift delivery at no extra cost. Call 828.835.7663 during regular business hours for details. All proceeds benefit hospital projects and programs through our dedicated volunteer organization.
If you are bringing outside gifts, such as food, drinks or flowers, please check with a nurse prior to delivery. Patients of the Intensive Care Unit or patients under special diet circumstances may not be able to receive the items.

Banking

An ATM is located outside near the front/lobby entrance to the hospital.

Chapel/Spiritual Services

A small and intimate chapel is located in the hallway across from the Nursery. Volunteer chaplains provide spiritual support to patients, families, visitors and employees. Chaplains rotate on a weekly basis and are available to people of faith, as well as those with no particular belief system. Bible Study is offered at 2:00 p.m. every Thursday for Nursing Home residents and the community. To contact a chaplain, ask a nurse to connect you with one of our faith services volunteers.

Wi-Fi Internet

Free Wi-Fi Internet is available throughout the hospital campus. Simply select your browser and you will be prompted to use the Internet as a Medical Center Guest.

Local Attractions

If you’re looking for a reason to fall in love with Western North Carolina, here are some links you might find helpful: