

Good Shepherd is a division of Murphy Medical Center. Good Shepherd Home Health & Hospice is designed to provide comprehensive health care to patients who wish to remain at home with their families or friends. Services available include occupational, physical and speech therapy, nursing services, and hospice care for terminally ill patients.
Featured below are some of the most frequently asked questions concerning home care and hospice. For more detailed information or to schedule a presentation on Good Shepherd’s services, please contact the agency at 828-389-6311 or 828-321-4113.
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What is Home Care? |
In the simplest terms, home care is care brought to your home to maintain or restore your health and well being. Good Shepherd offers a vast array of services such as nursing, physical therapy, occupational and speech therapies, medical social work, in-home aides, and hospice. A plan of care is directed by your personal physician. |
|
What are the advantages of home
care? |
As an alternative to institutional care, home care fosters a sense of independence and self-respect by affording patients the right to receive services in the comfort of their homes, with the reassurance and companionship of family and friends. By caring for the individual at home, home care not only strengthens the family bond, but serves as a cost-effective method of care by avoiding unnecessary institutional care. |
|
Who
is the typical home care patient? |
Home care is often recommended to families by their
physician, medical social worker or hospital discharge planner.
Home care is appropriate for persons recovering from illnesses,
surgery, or accidents, and for those suffering from chronic long-term
conditions such as diabetes or high blood pressure. |
|
Who
pays for home care services? |
Many of the services are paid by Medicare, Medicaid,
private health insurers, and community funds.
Medicare continues to be the major payer of home health services.
Home care services are only reimbursable under Medicare if the
patient is confined to home by an injury or illness needing skilled
nursing care or therapy. Medicare
does not reimburse the cost of services furnished primarily to assist in
meeting personal, family and domestic needs and does not provide for
long-term care of chronic conditions. |
|
What
is CAP? What
is PCS? |
In addition to providing quality services to home
health and hospice patients in our area, Good Shepherd provides in-home
aide services for the Community Alternatives Program (CAP) and for
Personal Care Services (PCS). These
two services are available to assist the frail and elderly and allow them
to remain healthier and happier in their own homes with dignity and
independence intact. Home
health and hospice patients receive in-home aide services on an
intermittent basis. The aides provide assistance with personal care, which
may include bathing, nail, hair and skin care, shaving, range of motion
exercises, and light housekeeping. These services are funded by Medicare,
Medicaid, private insurance and private pay. CAP
and PCS in-home aides provide the same type of services, but may be in the
home for a longer period of time. Additional
services are available in conjunction with the personal care of the
patient such as meal preparation, help with laundry and grocery shopping,
and additional housekeeping chores. The
aides may assist the patient for several hours each day, depending on
need. CAP and PCS programs are
both funded by Medicaid, and some services are available through private
pay.
|
|
When
is hospice appropriate for a patient? |
A terminally ill patient and his/her physician decide
when the patient is ready for hospice care.
The patient signs forms saying that he/she understands that hospice
is palliative care (aimed at pain relief and symptom control) instead of
curative care. |
|
What
specific assistance does hospice provide for terminally ill patients? |
Hospice patients are cared for by a team of doctors,
nurses, social workers, counselors, in-home aides, clergy and volunteers -
and each provides assistance in his or her area of expertise. |
|
How
difficult is caring for a dying loved one at home? |
It is never easy, and sometimes quite hard.
At the end of a long, progressive illness, nights especially can be
very long, lonely and scary. Good
Shepherd hospice has staff available around the clock to consult with the
family and make night visits if the need arises. |
|
How
does hospice “manage pain”? |
Hospice believes that emotional and spiritual pain
are just as real and in need of attention as physical pain, so it
addresses each. Hospice nurses
and doctors are up to date on the latest medications and devices for pain
and symptom relief. In
addition, physical and occupational therapists assist patients to be as
mobile and self-sufficient as possible.
Hospices have a tremendously high success rate in managing pain.
Using combinations of medications, counseling and therapies, most
patients can be kept pain free and comfortable - as well as alert.
|
|
Does
hospice provide any help to the family after the patient dies? |
Hospice provides continual contact and support for
families and friends for at least a year following the death of a loved
one. Bereavement support is
available to anyone in the community who has experienced the death of a
family member or friend. |
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