mmclogo  

 

To make our community a healthier and better place to live.

  
  
 
 
 
 
 
 

Patient Financial Services

We provide customer service representatives via telephone, mail, or in person to help you and your family with your financial questions.

The Patient Financial Services office can be reached at (828) 835-7600 from 8:00 a.m. to 5:00 p.m. Monday through Friday.

Please feel free to contact us if you would like to speak with someone about...

  • An itemized listing of your bill

  • An explanation of your bill

  • Payment arrangements

  • What your insurance paid and what is due

In Person:

Patient Financial Counselors are here to assist you from 8:00 a.m. to 5:00 p.m. Monday through Friday. The office is located in the main hospital entrance of Murphy Medical Center, 3990 E. US Hwy. 64 Alt., Murphy, NC 28906.
Phone: (828) 835-7600
(Voice mail available after regular business hours)
Mailing Address: Correspondence regarding your bill can be sent to:

Murphy Medical Center
Attn: Patient Financial Service
3990 E. US Hwy 64 Alt.


As a courtesy to our patients, Murphy Medical Center submits bills to your insurance* company and will do everything possible to advance your claim. However, it may become necessary for you to contact your insurance company or supply additional information to them for claims processing requirements or to expedite payment. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.

Charity Care Policy

*A list of the major insurance plans accepted. If your insurance plan is not listed, please call our office to check if Murphy Medical Center accepts the policy coverage you carry.